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Calling All Fruit Fans!

The FruitGuys is America’s premier provider of farm-fresh fruit to businesses nationwide. We pioneered the fruit-at-work concept in San Francisco in 1998 to help companies provide healthy options to employees. Today, The FruitGuys has regional locations across the U.S., local networks of small and family-run farms, hunger-assistance groups distributing our produce donations, and above all, a commitment to our customers’ 100% satisfaction. We provide a fun, respectful workplace and encourage you to have a life outside of work because happy and healthy employees are the best employees!


Position: Customer Service Representative (South San Francisco, CA)

Overview: The Customer Service Representative is challenged to

  • With customer service team, answer all incoming phone calls and emails with a helpful, energetic and upbeat attitude
  • Process new orders and order changes efficiently and accurately
  • Respond to general customer inquiries and resolve customer issues and complaints via phone and email in a timely manner
  • Prepare pricing proposals for potential customers and follow up with sales leads
  • Convert customers from one-time to recurring
  • Up-sell customers
  • Outgoing phone calls to customers to make sure that they are happy with their service
  • Capture sales leads and pass of to appropriate sales representative
  • Work with Customer Service Manager to monitor accounts that require special attention
  • Assist customers with basic billing questions

Qualifications:

  • Customer service experience
  • Excellent verbal and written communication and phone etiquette
  • Positive, upbeat and creative personality
  • Great attention to detail and strong follow through
  • Ability to multi-task
  • Ability to take initiative
  • Reliable
  • Highly organized
  • Possess strong commitment to teamwork
  • Proficient in following computer programs a plus
    • Computer savvy
    • Microsoft Office
    • Word
    • Excel
    • Google Docs

Schedule: Monday through Friday, 9:00 a.m.–5:30 p.m.

Pay and Benefits: $16 per hour. Medical and dental benefits available, 401K, free fruit to bring home every week and a fun and creative working environment.

What we’ll do for you: Feed you with free, fresh produce weekly. Provide a fun, respectful work environment full of talented and diverse people. Give you the opportunity to express your ideas and effect real change in the business. And encourage you to have a life outside of work because happy and healthy employees are the best employees.

How to apply: We look forward to hearing from you. If you are interested in applying for this position, please use the "Apply Now" link below to email both a cover letter and resume to jobs@fruitguys.com with the subject line “Customer Service Representative” Resumes without a cover letter will not be considered; please tell us about yourself and why you are excited to join our team!

Apply Now

Positions: Los Angeles Production Associate (Los Alamitos, CA)

Responsibilities: Our ideal candidate is excited about helping his or her team achieve our customer commitment. She or he will complete all daily production activities with high-energy and enthusiasm, including:

  • Set-up, restock and breakdown produce on the production line according to FIFO guidelines
  • Pack orders according to fruit maps and shipping labels ensuring that 100% accuracy and quality goals are met, that any special notes are adhered to, and that the box is sorted on the correct shipping pallet
  • Maintain an organized packing space during production: collect fruit for donation and store appropriately, break down cardboard, dispose of trash and recycling, move pallets, restock supplies
  • Follow USDA Food Safety and National Organic Practice protocols to ensure quality and safety of product
  • Fold boxes cardboard shipping boxes and sort recycled boxes
  • Clean the packing area, cooler, dock and warehouse, and help in common area cleaning
  • Complete all individual and team work while staying on-pace during the day and finishing on-time
  • Maintain constant communication with Production Manager and production team during the day, at team meetings, in one-on-one check-ins with the Production Manager, and by email
  • Complete additional projects as necessary with direction from the Production Manager
Qualifications: Successful candidates for the Production Associate position will thrive in a fast-paced environment. To be successful in this position, candidates will also:
  • Have a professional, positive demeanor
  • Enjoy paying constant attention to small details
  • Remain calm and be flexible at all times
  • Be willing to assist coworkers with a "do whatever it takes" attitude
  • Be dependable and consistently on time
  • Work at a very quick pace
  • Be friendly and respectful in dealing with others
Additional requirements:
  • Ability to lift 40 pounds
  • Reliable mode of transportation
  • Basic computer skills (preferred, not required)
  • Knowledge of production work or produce (preferred, not required)

Schedule: Full-time—Sunday through Thursday, 8:30 a.m.–5 p.m.

Pay and Benefits: Pay commensurate with experience. Health, dental, and vision benefits, paid holidays, paid time-off and 401K plan are provided. We are an EEO employer.

What we’ll do for you: Feed you with free, fresh produce weekly. Provide a fun, respectful work environment full of talented and diverse people. Give you the opportunity to express your ideas and effect real change in the business. And encourage you to have a life outside of work because happy and healthy employees are the best employees.

How to apply: If you're interested in applying for this position, please use the "Apply Now" link below to email both a cover letter and resume to jobs@fruitguys.com with the subject line “Los Angeles Production Associate.” Resumes without a cover letter will not be considered; please tell us about yourself and why you are excited to join our team!

Apply Now

Position: Market Manager–Tampa Region (Tampa, FL)

The FruitGuys is America’s premier provider of farm-fresh fruit to businesses nationwide. The FruitGuys pioneered the “fruit at work” concept in San Francisco in 1998 to help companies provide healthy options to employees during their workday. Today, The FruitGuys has regional locations across the U.S. (each with next-day delivery of fruit in environmentally friendly crates), local networks of small family farms, hunger-assistance groups distributing our produce donations, and above all, a commitment to our customers’ 100% satisfaction.

Responsibilities The Market Manager manages all aspects of fruit operations and client satisfaction in their region. They are driven to provide excellent service to our customers, uphold the core company values, and lead the continuous improvement of Tampa operations. Each day requires leadership of people and procedures, world-class customer service, and devising creative solutions.

  • Key Account Management, Client Retention & Brand Development: Make client visits and deliveries several days each week. Promptly and professionally resolve client issues however necessary. Participate in events, such as health fairs, and other brand and client development opportunities. Make sure all client experiences are in-line with our brand standards and ideals. Identify and resolve any operational issues affecting client experiences./li>
  • Quality Control & Production: Collaborate with order fulfillment partner on staff training as well as fruit and product quality control. Ensure co-packer has necessary order packing supplies.
  • Buying: Collaborate with order fulfillment partner in in setting weekly fruit mix and make weekly purchases according to season, budget and fruit quality budget. Review and log purchase invoices. Collaborate with other FruitGuys buyers around the country on special fruit purchases.
  • Distribution: Ensure completion of daily shipping label printing, order routing, tracking and delivery requests, and any other daily distribution needs. Lead relationship building, selection, and negotiations with distribution partners.
  • Budget, Goals & Metrics: Gather and analyse metrics data. Oversee all cost areas and purchasing, ensuring budget goals are met and seeking cost-effective and profitable ways to conduct business and meet Company standards.
  • Vendor Management & Development: Identify, develop and manage relationships with good partners for The FruitGuys, particularly couriers, farmers, and our order fulfillment partner.
  • Culture, Communication & Collaboration: Keep in constant communication with colleagues and clients, and work across departments and with other FruitGuys locations to facilitate company-wide improvements and ensure current company standards are met and maintained. Act as an example of an enthusiastic, positive, “can-do” attitude, and strive for zero repeat customers issues. Represent The FruitGuys 5Rs culture in the Tampa marketplace.
Qualifications: A successful candidate will thrive in a fast-paced, entrepreneurial environment and will be:
  • Someone who likes to get things done - you have a high sense of urgency and a flexible work style focused on adapting as needed to keep goals moving forward.
  • A confident, organized leader—you’ll be able to motivate, teach, and influence groups of people and ensure they follow through to meet our expectations.
  • Someone who thinks there’s always a way to figure it out - you’re a curious, creative problem-solver, and have high comfort solving unexpected issues on the fly.
  • Someone who looks for ways to improve things and encourages prompt change upon identifying these opportunities.
  • Extraordinarily attentive to detail - and sometimes even take pride in being a bit of a perfectionist!
  • A stellar people person—unfailingly professional, very outgoing, and friendly.
  • A caring, positive listener and communicator who is always calm and understanding even in difficult conversations.
Additional Requirements:
  • Prior experience in management, customer service and operations preferred
  • Strong computer skills, including Microsoft Office suite
  • Ability to lift 40 lbs
  • Ability to speak Spanish preferred
  • A valid driver’s license and access to a personal vehicle as needed
  • A passion for fresh fruit!

Schedule: Full-time, exempt—typically Monday through Friday. Mondays will sometimes require early morning hours. These hours may fluctuate based upon business needs, and may sometimes include occasional travel, evening or weekend time.

Salary and Benefits: Salary commensurate with experience. A full benefits package is provided including health, dental, vision and life insurance, paid holidays, paid time-off and 401K plan. We are an EEO employer.

What we’ll do for you: Feed you with free, fresh produce weekly. Provide a fun, respectful work environment full of talented and diverse people. Give you the opportunity to express your ideas and effect real change in the business. And encourage you to have a life outside of work because happy and healthy employees are the best employees.

How to apply: We look forward to hearing from you. If you are interested in applying for this position, please use the "Apply Now" link below to email both a cover letter and resume to jobs@fruitguys.com with the subject line “Market Manager–Tampa” Resumes without a cover letter will not be considered; please tell us about yourself and why you are excited to join our team!

Apply Now