What You Need to Know:


 

 

Contact Our Customer Service Team

To cancel or reschedule your delivery for a different day, you can do one of the following:

  • email info@fruitguys.com 
  • call 1-877-FRUIT-ME (877-378-4863)
  • Chat with us online. Click here to chat!
  • Complete our cancellation form

Our Cancellation Policy

TERMS OF SERVICE: Acknowledgement: You will receive an acknowledgement of your order by an email, which includes your automatically renewing recurring order terms and The FruitGuys’ cancellation policy applicable to your recurring order.

RECURRING ORDER POLICY: By clicking the Submit Order button, you agree that if you selected a frequency of weekly, every other week or every four weeks, your order will automatically renew on the frequency basis as noted on the order confirmation form under “Cart Contents” below each product type and next to the line reading “frequency” and that your authorized method of payment will be charged the fee as seen on the order confirmation form under “Cart Contents” to the right of each product name that you have chosen (fees may change) until you cancel or change your The FruitGuys recurring order.

CANCELLATION POLICY: By clicking the Submit Order button, you agree that you may cancel your The FruitGuys recurring order at any time by emailing info@fruitguys.com or filling out the form  You can also call 1-877-378-4863 or chat our customer service team between 6am-5pm Pacific time, Monday-Friday (excluding holidays). Cancellation requests are processed immediately. If the cancellation is received within 48 hours prior to delivery, the cancellation may not be processed until your next scheduled delivery.

 

Real people answer the phones from 5 a.m.–5:30 p.m. PT, Monday–Friday. We value your business and your satisfaction is our #1 priority. We'll always respond right away.