Six tips to get your message across
October 18, 2018
If you work in management, you live in the land of difficult conversations. Whether you’re instigating or hearing about them, difficult conversations are central to your world. Unfortunately, that doesn’t make these conversations any easier. Difficult conversations are always difficult, hence the...
The benefits of open-office floor plans may be more myth than reality
October 16, 2018
Often associated with millennials, tech start-ups, and “agile” work teams, open-plan offices have represented a move away from the old-school, closed-door, “corner-office” hierarchy and toward a more democratic workspace. Touted benefits included increases in collaboration, productivity, and...
Massage for migraines
August 2, 2018
Why are headaches, especially migraines, so common in workplaces? From fluorescent lighting to stress, the modern workplace can exacerbate a tendency toward tension headaches and migraines. Many office spaces have fluorescent lights. And while there isn’t definitive evidence that fluorescent...
Free online professional skills development can produce (big B) Benefits
July 31, 2018
Several months ago a friend invited me to a local theater to catch a stand-up comedy show. The show featured amateur comedians fresh from their “Intro to Stand-Up” class. The show was hit-and-miss—let’s face it: the early learning stages of comedy can be cringeworthy—but the most noticeable thing...
Why bottle filling stations are better than bottled water
July 3, 2018
Cold, pure water is a baseline perk for office workers. Hydrated workers, after all, are more productive than workers who are as dried out as the discarded husks of molting insects. But if you’re the one in charge of making sure your coworkers are hydrated, consider looking beyond bottled water....
The dangers of presenteeism
June 26, 2018
Every manager knows the damage caused by absenteeism—loss of productivity, eroding morale, and projects stalled for lack of a key contribution. But what about the risks presented by its opposite: presenteeism? Presenteeism is showing up to work regardless of weather, illness, family obligations, or...
Team chat apps take over the office
June 7, 2018
One of the hottest new ideas in office automation—chat channels for real-time group discussions—is actually an update on a very old technology. Online chat goes back to at least 1973, with the Talkomatic program at the University of Illinois, but it took about 40 years for it to find serious...
Getting out of the office can strengthen your team
May 29, 2018
For the uninitiated, the notion of setting up a staff retreat may appear daunting; it takes time, planning, and money, and the payoff can feel vague. But do it once and the benefits—for both staff and management—become so clear, you’ll vow to do it again. Below you’ll find some best practices for...
All they want is a little r-e-s-p-e-c-t
May 24, 2018
The importance of great customer service to the bottom line of most businesses cannot be overstated. All businesses need to keep their customers happy in order to thrive. Customer service teams act as the first point of contact between customers and your company; it’s critical to recognize the...
Rhienna Renée Guedry
Creating a mom-friendly office
May 17, 2018
Retaining top talent after that talent has had a baby can be a challenge, so it’s worth taking a look at how your company supports new mothers as they’re transitioning back to work. The federal Family and Medical Leave Act requires employers to allow 12 weeks of job-protected unpaid maternity—and...