Team chat apps take over the office
June 7, 2018
One of the hottest new ideas in office automation—chat channels for real-time group discussions—is actually an update on a very old technology. Online chat goes back to at least 1973, with the Talkomatic program at the University of Illinois, but it took about 40 years for it to find serious...
Getting out of the office can strengthen your team
May 29, 2018
For the uninitiated, the notion of setting up a staff retreat may appear daunting; it takes time, planning, and money, and the payoff can feel vague. But do it once and the benefits—for both staff and management—become so clear, you’ll vow to do it again. Below you’ll find some best practices for...
All they want is a little r-e-s-p-e-c-t
May 24, 2018
The importance of great customer service to the bottom line of most businesses cannot be overstated. All businesses need to keep their customers happy in order to thrive. Customer service teams act as the first point of contact between customers and your company; it’s critical to recognize the...
Rhienna Renée Guedry
Creating a mom-friendly office
May 17, 2018
Retaining top talent after that talent has had a baby can be a challenge, so it’s worth taking a look at how your company supports new mothers as they’re transitioning back to work. The federal Family and Medical Leave Act requires employers to allow 12 weeks of job-protected unpaid maternity—and...
5 tips for managing remote workers effectively
May 8, 2018
“Phoning it in” used to be an insult—but not anymore. It’s become standard at many businesses for employees to work from home (or from the neighborhood coffee shop). The key was the development of collaborative tools that are more effective than the telephone, including video conferencing (WebEx,...
Declutter, clean, and decorate your way to a more productive workspace
May 1, 2018
Ah, spring—the season of tidying up, decluttering, and cleaning. If you’re like most people, spring-cleaning may happen in your kitchen, garage, and closets—but what about your workplace? After all, we’re expected to spend quite a few of our waking hours at work, all while staying productive....
How to set boundaries with social media
April 24, 2018
Benjamin Halpern has nine children and, as a licensed social worker, he knows the importance of giving them individual attention. So he spends one day a month one-on-one with each of his kids. And every one of them recently asked him for the same thing: “Please put away your smartphone.” That isn’t...
The employee-retaining magic of doing good
April 10, 2018
As the labor market has tightened, employee benefits have evolved and companies have begun offering more robust and diverse financial perks as ways to hold on to valued staff. Corporate matching programs are a particularly popular benefit. These programs support philanthropy by allowing employees...
Rhienna Renée Guedry
Five simple ways to update the office kitchen
April 2, 2018
Is your break room a drab, utilitarian place that’s used just to store lunches and warm up last night’s leftovers? Maybe it’s time to update your office kitchen. Forward-thinking companies are looking at the space as more of a “make-or-break” room. Why? Because the lunchroom is where employees all...
Telemedicine is changing the face of mental health treatment
March 27, 2018
The need to connect patients with faraway doctors used to be a hallmark of only the most remote jobs—astronauts and researchers at the Antarctic research station, for instance. Telemedicine arose naturally out of the combination of irreplaceable, highly skilled staff and the inability to physically...