The ‘Why’ Behind The FruitGuys’ 100% Satisfaction Guarantee

Sit back and relax, because it’s time for a little FruitGuys fairytale.

‘The Princess and the Pomme’

There once was a princess who lived in a tall, tall castle on the Isle of Man-hat-tan. Every day, her knights delivered the freshest fruits and snacks to the fair maiden and her friends.

But alas, one day the knight carrying the box of fruit fell from his horse! The fruit tumbled to the ground and the princess’s beloved apples were smashed.

The maiden was devastated, but her knight lifted her spirits: “Don’t worry milady! The FruitGuys brought us this fruit and they have a 100% satisfaction guarantee. They will replace these apples as fast as my horse can ride.” With that, the noble knight turned and galloped full speed out of the castle to save the day.

And so goes the story of “The Princess and the Pomme” (pomme is French for apple; we like alliterations).

Our 100% Satisfaction Guarantee

While this may be just a silly fairytale, The FruitGuys’ 100% satisfaction guarantee is very real! The team and I want to make having fruit and snacks in your castle easy and stress-free, and we understand how frustrating it can be when something isn’t quite right. If you receive fruit or snacks that you’re not 100% satisfied with, please let us know right away so we can make it up to you.

At The FruitGuys, we’re not happy unless you’re happy.

You can reach customer service by clicking here, emailing info@fruitguys.com, or calling 877-FRUIT-ME (877-378-4863). We have a team of real people standing by to help you. If you have other questions about our policies and practices, you can also check out our FruitGuys FAQ page. It covers all of the basics, including order deadlines, our certifications, delivery options, and more.

Welcome to the Chief Banana newsletter—weekly letters from the desk of The FruitGuys’ CEO. Find more Chief Banana newsletters here. To get Chief Banana in your inbox every week, fill out the “Subscribe to our Newsletter” form on this page.