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Calling All Fruit Fans!

The FruitGuys is America’s premier provider of farm-fresh fruit to businesses nationwide. We pioneered the fruit-at-work concept in San Francisco in 1998 to help companies provide healthy options to employees. Today, The FruitGuys has regional locations across the U.S., local networks of small and family-run farms, hunger-assistance groups distributing our produce donations, and above all, a commitment to our customers’ 100% satisfaction. We provide a fun, respectful workplace and encourage you to have a life outside of work because happy and healthy employees are the best employees!


Administrative Receptionist (South San Francisco, CA)

Your purpose: As The FruitGuys Administrative Receptionist, you keep things running smoothly at our South San Francisco facility. You welcome visitors, disperse mail and packages, order office supplies, keep snacks stocked, and occasionally perform tasks for our executive team. You will also work for the Accounting and Marketing teams handling a range of daily tasks and projects.

Your impact: You will be the office superhero! You will leap the day to day obstacles of the front office in a single bound, while prioritizing multiple stakeholder requests and keeping the administrative details of the office covered. You will balance daily tasks with special projects easily and be able to proactively communicate challenges with confidence.

About you At the front desk of our headquarters, you will juggle a variety of pivotal cross-functional duties. Part administrative reception, part accounts receivable, and part marketing assistant, this position is great for someone who is highly organized, detail-oriented, adaptable, energetic, and an excellent communicator.

Your day to day may look like:

Administrative Duties - 40%
  • Greet visitors and notify employees of guests arrival.
  • Sign for packages and distribute mail.
  • Stock lobby and kitchen fruit.
  • Order snacks, stock employee pantry and fridge.
  • Organize and set up rooms for meetings - setup room with fruit and supplies, order/pick up lunches, clean up afterwards.
  • Light cleaning duties - tidy front entrance and end of day kitchen tidy up.
  • Admin duties for executive team.
  • Order office supplies and manage office supply inventory.
  • Cover department phone lines when departments are having meetings.
  • Hand out job applications.
AR Duties - 40%
  • Enter checks and ACH payments
  • Help stuff envelopes and mail checks out
Marketing Duties - 20%
  • Organize, coordinate, and distribute promotional merchandise items. Fulfill swag requests to remote facilities.
  • Coordinate and check out marketing supplies to staff for marketing events.
  • Help with marketing projects - eg: snack sample mailing.
  • Assist with specialized data management and data cleanup projects.
Requirements:
  • Familiarity with Google products (hangouts, calendar, gmail, and sheets)
  • Intermediate Excel skills
  • Excellent written communication skills
  • Positive, proactive, self-starter

Schedule: Full-time, Monday through Friday, 8:00 a.m.–4:30 p.m.

Pay and Benefits: Hourly rate starts at $18/hr. A full benefits package is provided including health, dental, vision and life insurance, paid holidays, paid time-off and 401K plan. We are an EEO employer.

What we’ll do for you: Feed you with free, fresh produce weekly. Provide a fun, respectful work environment full of talented and diverse people. Give you the opportunity to express your ideas and effect real change in the business. And encourage you to have a life outside of work because happy and healthy employees are the best employees.

How to apply: We look forward to hearing from you. If you are interested in applying for this position, please use the "Apply Now" link below to email both a cover letter and resume to jobs@fruitguys.com with the subject line “Administrative Receptionist .” Resumes without a cover letter will not be considered; please tell us about yourself and why you are excited to join our team!

Apply Now

Position: Customer Service Representative (South San Francisco, CA)

Your purpose: As a Customer Service Representative at The FruitGuys you are at the forefront of ensuring our customers our wowed and delighted every time! You are committed to the customer’s complete satisfaction and do not hesitate to do whatever it takes to make sure the customer is entirely happy.

Your impact: You are an essential part of growing healthy companies through keeping our customers happy and coming back! Because of your commitment to keeping our customers happy, you keep our business thriving and growing.

About you: You bring your warm and energetic personality to work everyday and look forward to providing exceptional customer service in a fast paced and collaborative environment. You are perseverant and creative in your problem-solving. You gracefully toggle between phone calls, emails and chat, focusing and prioritizing with ease. You are energized by the variety of challenges that can occur in any given day

Your day to day could look like:
  • As part of the customer service team, you will answer all incoming phone calls and emails with a helpful, energetic, and upbeat attitude
  • Resolve customer issues or complaints via phone and email in a timely manner
  • Process new orders or changes to orders efficiently and accurately
  • Make outgoing phone calls to customers to confirm that they are happy with their service
  • Upsell customers
  • Collaborate with Customer Service Manager to monitor accounts that require special attention
  • Prepare pricing proposals for potential customers and follow up with sales leads
  • Capture sales leads and hand off to appropriate sales representative
  • Assist customers with basic billing questions
  • Respond to general customer inquiries
Qualifications:
  • Customer service/and/or retail experience
  • Excellent verbal and written communication skills and phone etiquette
  • Positive, upbeat and creative personality
  • Great attention to detail and strong follow through
  • Ability to juggle between multiple priorities
  • Motivated to take initiative and be proactive
  • Highly organized
  • Reliable & dependable
  • Possess strong commitment to teamwork
  • Willing to learn new technologies
Proficient in following computer programs
  • Computer savvy
  • Microsoft Office
  • Word
  • Excel
  • Google Docs

Schedule: 2 Week Training : Monday through Friday, 8:00 am to 4:30 pm Regular schedule: Monday through Friday, 9:00 am to 5:30 pm

Pay and Benefits: $18 per hour. After a 90-day probationary period, health, dental, and vision benefits, paid holidays, paid time-off and 401K plan are provided. We are an EEO employer.

What we’ll do for you: Feed you with free, fresh produce weekly. Provide a fun, respectful work environment full of talented and diverse people. Give you the opportunity to express your ideas and effect real change in the business. And encourage you to have a life outside of work because happy and healthy employees are the best employees.

How to apply: We look forward to hearing from you. If you are interested in applying for this position, please use the "Apply Now" link below to email both a cover letter and resume to jobs@fruitguys.com with the subject line “Customer Service Representative” Resumes without a cover letter will not be considered; please tell us about yourself and why you are excited to join our team!

Apply Now