Your Happiness is Our Business
Our number one goal is to make sure you’re not just satisfied, but HAPPY with our products and service.
We Are Here to Answer Your Questions
Our dedicated customer service team is available from 5 a.m.–5:00 p.m. PST, Monday–Friday. If you reach our voicemail at 1-877-FRUIT-ME (877-378-4863), please email us. You can also Chat with us online!
Your 100% Satisfaction Guaranteed
If ever there is a problem with your order, or you are not happy with your fruit or snack mix, we will issue you a credit or replace the damaged fruit or snacks—no questions asked. Just email orders@fruitguys.com.
We’re devoted to providing spectacular customer service to all our clients. Our five-step philosophy of customer care guides all of our actions. We call it The FruitGuys 5Rs:
The FruitGuys 5Rs
- We’ll be Respectful of you at all times.
- We’ll be Responsive to your needs.
- We’ll be Realistic with you about what we can or cannot do.
- We’ll take personal Responsibility to provide a positive outcome.
- We’ll work hard so that you’ll Remember us positively.
Please let us know if there is anything we can do for you.
Yours in Fruit,
Chris Mittelstaedt, Founder and CEO, The FruitGuys
The FruitGuys 5Rs © Chris Mittelstaedt, 1999
