We're Here for You
Your happiness and satisfaction with what we do is our top priority. If you're ever not satisfied with what you have received, we will replace or credit you for those items not meeting your standards. This goal of pleasing you is more than just a policy, it's a five-step philosophy of customer care that we've built our business on and that guides our actions everyday.
We call it The FruitGuys 5Rs:
We'll be Respectful of you at all times.
We'll be Responsive to your needs.
We'll be Realistic with you about what we can or cannot do.
We'll take personal Responsibility to provide a positive experience.
We'll work hard so that you'll Remember us positively.
The FruitGuys 5Rs © Chris Mittelstaedt, 1999